Ticket List Sorting | Vision Helpdesk Video Tutorials
Below video shows how you can sort ticket listing in Vision Helpdesk.
View ArticleHow to Add Staff User | Vision Helpdesk Video Tutorials
Below video shows how to Add Staff and assign them companies and departments access.
View ArticleTicket Status | Flags | Priority | Vision Helpdesk Video Tutorials
Below video shows how to create and manage Ticket Status, Flags and Priorities in Vision Helpdesk. Ticket Statuses To make ticket categorization simple Vision Helpdesk uses ticket status. Each ticket...
View ArticleHow to Add / Manage Custom Fields | Vision Helpdesk Video Tutorials
Custom fields allows you to extend helpdesk forms with additional fields. Vision Helpdesk make custom field addition simple with its advance custom field addition mechanism — For adding custom fields...
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